Last updated: January 23, 2025
By accessing and using Shadow Ember, you accept and agree to be bound by the terms and provision of this agreement.
Shadow Ember is an AI-powered personal growth and journaling platform that helps users explore shadow work therapy, track goals, and gain psychological insights through therapeutic guidance.
You are responsible for maintaining the confidentiality of your account and password. You agree to provide accurate, current, and complete information during registration.
Premium subscriptions are available at $10.00/month or $100.00/year. Subscriptions automatically renew unless cancelled through your account settings or by contacting support. Cancellations take effect at the end of the current billing period. No partial refunds are provided for mid-cycle cancellations.
All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method for the subscription fees. You are responsible for maintaining valid payment information.
You are solely responsible for all content you submit, including journal entries, goals, and personal information. You agree not to:
Shadow Ember and its content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You retain ownership of your personal content but grant us a license to use it to provide our services.
Your privacy is important to us. We collect, use, and protect your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.
Important: Shadow Ember is not a substitute for professional therapy, counseling, or medical advice. Our AI-powered insights are for personal growth and educational purposes only. If you're experiencing severe mental health symptoms, depression, anxiety, or thoughts of self-harm, please consult with qualified healthcare providers or contact emergency services immediately.
We strive to maintain service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service with reasonable notice. Planned maintenance will be communicated in advance when possible.
Shadow Ember is intended for users aged 18 and older. Users under 18 must have parental consent to use our services. We do not knowingly collect personal information from children under 13.
Shadow Ember shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.
Any disputes arising from these terms will be resolved through binding arbitration rather than court proceedings, except for small claims court matters. You waive the right to participate in class action lawsuits.
We may update these terms from time to time. Material changes will be communicated via email or service notifications. Continued use of the service after changes constitute acceptance of the new terms.
Either party may terminate this agreement at any time. We may suspend or terminate your account for violations of these terms. Upon termination, you may export your data within 30 days, after which it may be permanently deleted.
For questions about these Terms of Service, contact us at jstandrew2012@gmail.com. We will respond to inquiries within 48 hours during business days.
Need Help? Visit our main website or read our Privacy Policy for more information about our services and data practices.